'An overpayment has been identified': Former CVS employee receives request to send a check for one cent after overpayment error

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Ben Weiss • Writer and Editor
May 22, 2023 1:00 AM EDT

You know it's ridiculous when the cost of the request exceeds the actual overpayment! This thread was posted to Reddit's r/CVS subreddit by u/CharacterKatie, a former employee who stopped working at the company last November. 

 

However, these many months later, she received a letter from corporate requiring her to send a check for LITERALLY ONE CENT as a result of the overpayment error. This just goes to show that the whole system itself is screwed. The fact that no one caught the error and thought it would be ridiculous to send this says so much about the checks and balances within the company. If you keep scrolling through the comments below, you'll learn that this is not the first anecdote from a former employee accusing the company of being, well, cheap. At a certain point, you just have to laugh at these people and wonder if they have something, literally anything, better to do.

 

For more stories like this, take a look at this one about a company's messed up PTO policy. 

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  • 01
    Font - 20 AFFORDABLE PET VACCINES In Stown IIDED FREE -877-704-3893 INNTRA Pering. "This error resulted in an overpayment in a gross amount of $0.01 Inliness hots
    via mrchapstik
  • 02
    Font - CVSHealth January 10, 2023 K Subject: Dear Katie: Payroll Overpayment Employee In reviewing your payroll records, an overpayment has been identified. The overpayment was a result of Incorrect Payment Submission and occurred on check(s) dated 2022-11-18. This error resulted in an overpayment in a gross amount of $0.01 and a net amount of $0.01. We understand the overpayment was out of your control, but we must work together to resolve the situation without delay. Please send a personal che
    via u/CharacterKatie
  • 03
    Font - Hopeless Reality_89. 13 hr. ago Gotta pay for their John Legend concerts somehow. 102 Reply Share
    via u/CharacterKatie
  • 04
    Font - No-Lifeguard1884. 10 hr. ago SMIT I'd let it go until the claim hits your credit report, pay the collector 0.02 and if you're an hole like me, small claims sue for the personal inconvenience and damage to your credit and good faith.
    via u/CharacterKatie
  • 05
    Rectangle - CharacterKatie OP. 10 hr. ago 3 I was considering mailing them the absolute nastiest penny I could find but this sounds better
    via u/CharacterKatie
  • 06
    Font - Rhesusmonkeydave. 12 hr. ago Can you send an expense report for the paper, envelop and stamp along with it to payroll along with a receipt for the penny printed out on one of your registers with all the promos and coupons? Mail it to your Regional and ask them to deliver to payroll on your behalf.
    via u/CharacterKatie
  • 07
    Font - CharacterKatie OP. 12 hr. ago I don't even work there anymore! The 11/18 check was my final check
    via u/CharacterKatie
  • 08
    Smile - Rhesusmonkeydave. 12 hr. ago Well they're clearly sad to see you going...
    via u/CharacterKatie
  • 09
    Font - Fair-Signal-509. 5 hr. ago They did the same thing to me? I'm like f@:$k you cvs
    via u/CharacterKatie
  • 10
    Font - CookieLoose3397. 11 hr. ago CVS likes their pennies. Years ago when I went from front store supervisor to front store rx they reduced my hourly pay by a penny, which I only caught because I was checking the compensation on the computer. Was a running joke throughout the store that I took a pay loss to learn more work. That the value of learning to be a tech is valued at a penny less than a front store supervisor. As I moved up they still joke and say I have to watch my pennies.
    via u/CharacterKatie
  • 11
    Font - CharacterKatie OP 11 hr. ago I actually ended my CVS career at Omnicare. When I transferred there from the store, I mistakenly told them that I made $0.07/hour less than I actually made because it was right after our yearly raises had taken effect. Even though it was an internal transfer and they definitely knew what I actually made since they checked my performance review history, they made sure to reduce my pay by that $0.07.
    via u/CharacterKatie
  • 12
    Rectangle - Intelligent-Bird6825 - 9 hr. ago Few years ago I clocked myself in at 1 am instead of pm accidentally and made an extra like $400 and nobody batted an eye. It was an honest mistake tho
    via u/CharacterKatie
  • 13
    Human body - clothespinkingpin 12 hr. ago I wonder how much the stamp cost them to send you that
    via u/CharacterKatie
  • 14
    Font - CharacterKatie OP 12 hr. ago. edited 12 hr. ago the best part is that they actually sent this twice. in two separate envelopes. for some reason, for the entire 8 years I worked there, everything they sent me was always sent twice.
    via u/CharacterKatie
  • 15
    Font - pharmucist 12 hr. ago Oh my freaking gosh. That is crazy!! These are auto generated each year at year end no matter what the amount of the overage. But I can't believe someone at HR/payroll didn't look at this one and decide it was ridiculous to send this one out.
    via u/CharacterKatie
  • 16
    Font - The Chino1976 · 7 hr. ago Supervisor Oh to work for CVS Corporation LLC, I tell ya. They're seriously going to fight you over a stinkin' penny. Let's think about this for a second here. The postage it takes for them to send you this is at least 50 cents per envelope. All for a stinkin' penny. And they still lose 49 cents because that would indicate that you would have made the payment, I guess over the phone or through a collection agency's payment portal. The light bulb is very dim in Wo
    via u/CharacterKatie
  • 17
    Font - ozzroy 5 hr. ago The overpaid hole that sent out that letter wasted payroll and postage. CVS corporate clown.
    via u/CharacterKatie

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